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HCL Technologies - 4,134 reviews - Hyderabad, Andhra Pradesh  +5 locations
Call logging and ticket updation in ticketing tool, follow-up till ticket closure. Fetching reports from tool, submitting to track lead....


Vodafone - 3,801 reviews - Bangalore, Karnataka
"Voice call handling skill Email handling skill Generic IT troubleshootingskill - Preferred A + certified High level overview of data center technologies ITIL...

Executive-Retail Practice

Infogain - 24 reviews - Noida, Uttar Pradesh
Accurately classifies and records details of inquiries into a web-based ticketing system. Experience using a Help Desk ticketing system such as Fresh Desk...

HR Customer Care Associate

NBS - 25 reviews - Hyderabad, Andhra Pradesh
The purpose of this role is to serve as the first point of contact for employees, managers and HR community in Bangladesh to create a positive customer

Linux + Cluster (4

Capgemini - 2,347 reviews - Bangalore, Karnataka
Knowledge on BMC Remedy /ITSM or any ticketing tools. Experience on SMG, ITIL process and tools (Incident /Problem/Change). Linux with Clustering....

Change Consultant

Capgemini - 2,347 reviews - Mumbai, Maharashtra
BMC Remedy / Service Now / ITSM or any other industry standard ticketing tool. Change Management - 4 to 6yrs - Mumbai....

Travel Counsellor

American Express Global Business Travel - 73 reviews - Gurgaon, Haryana
Reservation/ Ticketing/ Fares / Rail / Routing/ Hotels and Visa requests. Minimum 4 years of relevant experience in Reservation & Ticketing preferably in Travel...


HCL Technologies - 4,134 reviews - Chennai, Tamil Nadu  +2 locations
Should have relevant experience on server support and ticketing tools. Experience on Incident lifecycle process and ITSM tool eg:....


Capgemini - 2,347 reviews - Mumbai, Maharashtra
Knowledge of Ticketing tool (any). Good knowledge of change management processes and ticketing applications. MS SCOM - 5 to 8 Years - Mumbai....

Sr. System Administrator

EliResearch - Chennai, Tamil Nadu
Responsible for tracking time spent on tickets/projects using ticketing system. Using packet capture analysis tools such as Wireshark to troubleshoot issues....

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